Protecting your personal data is our top priority at dv999. This Privacy Policy covers how we collect your information, how we use it, and how we keep it safe.
Key pillars of dv999's Privacy Policy at a glance
All your data is protected with 256-bit SSL encryption — the same level of security used by banks.
Your personal data is never sold or shared with third parties.
All data is stored on secure servers and undergoes regular security audits.
We collect only the information necessary to provide our services — nothing more.
You have full rights to view, correct, or delete your personal information.
You have the option to unsubscribe from promotional communications whenever you choose.
Dv999 takes your personal data seriously. This Privacy Policy explains what information we collect, why we collect it, and the steps we take to keep it safe. Your data is never used without your consent.
Dv999 is a trusted online gaming and betting platform in Bangladesh. The personal information you share while using our services is important to us. This Privacy Policy explains how we collect your data, what we use it for, and how we keep it secure.
By creating an account or using our services on dv999, you are considered to have agreed to this Privacy Policy. Please read it carefully before you get started. If you have any questions, reach out to our support team — we're available 24 hours a day.
This policy applies solely to dv999's official website and app. Third-party websites and services are governed by their own privacy policies.
Dv999 collects two types of information from you — data you provide directly and data collected automatically.
| Data Types | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification |
| Contact Information | Phone number, email address | Account management & notifications |
| Financial information | BKash/Nagad number, bank account | Deposit & withdrawal processing |
| Device information | IP address, browser, operating system | Security & Fraud Prevention |
| Usage Data | Login times, gaming history, betting records | Service Quality Improvement & Reporting |
| Location Data | Approximate location (IP-based) | Compliance with Geo-Restrictions |
We never collect or store your full card number, CVV, internet banking password, or any other sensitive financial credentials.
Dv999 uses your data only for specific, legitimate purposes. The main reasons we use your information are:
We will never use your data beyond the purposes stated above. If we ever need to use it for a new purpose, you will be informed in advance.
Dv999 never sells your personal data. However, limited sharing may occur in specific circumstances:
We maintain strict confidentiality agreements when sharing data with third parties. They are bound by our privacy policy and held accountable for any misuse of data.
The dv999 website and app use cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.
You can disable cookies at any time through your browser settings, though some features may become limited as a result.
Dv999 does not retain your data longer than necessary. Retention periods by data type are outlined below:
After the retention period, data is securely deleted or anonymized so that individuals can no longer be identified.
As a dv999 user, you have the following rights over your personal data:
Dv999 gives you full control over your personal data
You can request to view the information we hold about you at any time.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data under certain conditions.
You may object to the use of your data for specific purposes.
You can request a copy of your data in a standard, portable format.
You may opt out of receiving promotional messages at any time.
To exercise any of these rights, contact our support team: [email protected]
Dv999 is an adults-only platform. We do not knowingly collect data from anyone under 18. If a minor has registered on our platform, please bring it to our attention — we will close the account and delete the data immediately.
A note for parents: please monitor your child's internet use and restrict their access to online gaming platforms. To learn more about responsible gaming, visit our Responsible Gaming View Page.
Dv999 uses industry-standard security technology to protect your data. Our security framework includes:
That said, no one can guarantee 100% security on the internet. We strongly recommend staying vigilant — use strong passwords and report any suspicious activity to us immediately.
Dv999 reserves the right to update this Privacy Policy as needed. If any significant changes are made, you will be notified via email or an on-site notification.
Updated policies take effect from the date of publication. Continued use of our services after any changes constitutes your acceptance of the revised policy. We encourage you to check this page regularly.
The "Last Updated" date at the top of the page always reflects the most recent revision.
If you have any questions, comments, or concerns about this Privacy Policy, feel free to get in touch. Our dedicated privacy team is always ready to help.
We typically respond to all privacy-related requests within 48 hours.
Your data is completely secure at dv999. Register today and enjoy the best online gaming experience in Bangladesh. Millions of our members play safely every day.
18+ Adults Only